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Do you need your tracking information?

The best way to retrieve your tracking # is to visit https://www.mensitaly.com/tracking.aspx and put in your name or zip code to receive a tracking#. You can also email us at info@suitusa.com, Please put "Tracking Request" in the subject line of the email, and put your name, and address in the body of the email, and we will respond to you within 5-8 business hours with your tracking information and status of your shipment.

If you need assistance with an order you have already received, you can also email us at info@suitusa.com with "Regarding my shipment" in the subject line, and all the details of your order, and any questions / concerns / problems you have in the body. We will respond with an answer or solution within 5-8 business hours of receiving your email.

Please email all concerns and help us solve your inquiries before calling, as this allows us to help you more efficiently and keep prices low! If you do find you need to call, our customer support representatives are available from 10am-7:30pm Monday through Saturday, and from 11am-7pm on Sundays by calling toll free 888-784-8872.

You can also find many answers to commonly asked questions on our Help Page. When contacting us, if you are requesting information regarding a particular product, please include either the link, or SKU# to the product you are contacting us about.

For Extensive measurement and size questions, please email us here.

In addition, we also recommend using our Help Section however email is the BEST way to reach us. If you are referring to a particular item then make sure that you are including the Product name located on the product page.

Please note: Extensive sizing questions are better handled by Emailing Us
You can visit our Los Angeles Store and We are open the following hours:
Monday: Wednesday: 10:15am-5:45pm.
Thursday and Friday : 10:00am-5:00pm.
Saturday: 10:00am-4:45pm.
Sunday: 11:00am-5:00pm.

United States Contact Information

Contact person : Mr. Anderson (Sales Manager)
Phone Number : (310) 474-7571
Email : info@suitusa.com
Toll Free Phone# : 1888-7848872

COUNTRY OFFICES
More than 7 offices in member countries


HELP DESK

Q: How safe is your website for credit card and debit card transactions?

A: Mensitaly.com is protected by industry leading 256 bit encryption, which means your information is 100% impenetrable and safe.

Q: Where is my order?

A: Please allow 48 hours from the time you placed your order to receive a tracking # in your email.

Q: What types of payments and credit cards do you accept?

A: All major credit cards including, Visa, Mastercard, American Express, Discover, Personal Checks, and Cashiers Checks, Western Union, and Money Gram.

Q: What are your international shipping policies?

A: #Canada: $99
Europe: $149
Australia: $149
Africa: $199
Shipping Prices Below:
Canada: $ 35
Europe and Australia: $60 for first item $10 per each additional item.
Africa: $80 first item, $20 each additional item.
USA:
3 Day Air Shipping: Free
2nd Day Air: $35
Next Day Air: $60
Hawaii & Alaska: $25

Q: Can you deliver to a Military APO/FPO address or a PO BOX?

A: We provide USPS shipping services to both military (APO / FPO) and PO BOX addresses. Due to the nature of USPS, please allow additional time for shipping.

Q: How much does shipping cost?

A: Standard shipping for all order shipping to the contiguous US are free! (see international shipping prices above)

Q: I got an error message when attempting to place my order, what should I do?

A: Please look over your credit card number and expiration, and make sure they were put in correctly (no spaces or dashes between the numbers on the credit card) If they are correct, please give us a call at 888 784 8872 to assist you.

Q: Can you back order an item for me?

A: We do not offer back orders. If your item is out of stock, you will be notified by us within 24 hours, and offered an alternative or a refund.

Q: How do I get a physical catalog?

A: As an environmentally conscious company we do not offer any printed catalogs. We see http://www.mensitaly.com as a digital catalog, that provides you access to all of our many products.

Q: What is my suit size?

If you do not know your size, please see our measurements page.

Q: Do you have a physical store?

We have a physical store location you can visit at the address below:
MensITALY
1246 Westwood Blvd.
Los Angeles, CA 90024

Q: What are your hours of operation?

Mon - Wed: 10:30 a.m. - 7:00 p.m.
Thursday and Friday : 10:00am - 5:00pm.
Sat: 10:00 a.m. - 5:45 p.m.
Sun: 11:00 a.m. - 5:00 p.m.

Q: Do you offer wholesale?

Please put together the style#'s, sizes, and quantities you need, then contact us at 888 784 8872, and we will assist you.
(Please Press Line 4 and Ask For Leonardo Valentino )

Contact: 1-888-784-8872 8AM to 7PM PST Or E-Mail Us