Do you need your tracking information?
The best way to retrieve your tracking # is to visit https://www.mensitaly.com/tracking.aspx and put in your name or zip code to receive a tracking#. You can also
email us at [email protected], Please put "Tracking Request" in the subject line of the email, and put your name, and address in the body of the email, and we will respond to you within
5-8 business hours with your tracking information and status of your shipment.
If you need assistance with an order you have already received, you can also email us at [email protected] with "Regarding my shipment" in the subject line, and all
the details of your order, and any questions / concerns / problems you have in the body. We will respond with an answer or solution within 5-8 business hours of receiving your email.
Please email all concerns and help us solve your inquiries before calling, as this allows us to help you more efficiently and keep prices low! If you do find you need
to call, our customer support representatives are available from 10am-7:30pm Monday through Saturday, and from 11am-7pm on Sundays by calling toll free 844-650-3963.
You can also find many answers to commonly asked questions on our Help Page. When contacting us, if you are requesting information regarding a particular product,
please include either the link, or SKU# to the product you are contacting us about.
For Extensive measurement and size questions, please email us here.
In addition, we also recommend using our Help Section however email is the BEST way to reach us. If you are referring to a particular item then make sure that you are
including the Product name located on the product page.
Q: What types of payments and credit cards do you accept?
A: All major credit cards including, Visa, Mastercard, American Express, Discover, Personal Checks, and Cashiers Checks, Western Union, and Money Gram.
Q: I got an error message when attempting to place my order, what should I do?
A: Please look over your credit card number and expiration, and make sure they were put in correctly (no spaces or dashes between the numbers on the credit card) If they are correct, please give us a call at 844 650 3963 to assist you.
Q: Do you offer wholesale?
Please put together the style#'s, sizes, and quantities you need, then contact us at 844 650 39632, and we will assist you.
(Please Press Line 4 and Ask For Leonardo Valentino )