HELP DESK
Q:
Is it safe to use my credit card/ debit card on your site?
A: Shopping at MensUSA.com is safe. Every credit card purchase you make at
MensUSA.com is backed by the MensUSA.com Safe Shopping Guarantee, and our site
is protected by SSL encryption technology.
Q:
What is the status of my order?
A: Your order status will be available 48 hours after your order has been
placed, by simply by emailing the tracking # to you.
Q:
What forms of payment do you accept?
A: We currently accept Visa, MasterCard, Discover, and American Express and
Cahsier checks and checks for all orders.
Q:
Do you ship to addresses outside the United States?
Ans:
# Minimum Orders CANADA :$139 (3-7 Days )
# Minimum Orders EUROPE $149 (7-10 Days )
# Minimum Order Australia $149 (7-10 days)
# Minimum Order Africa $195 (7-10 days)
# Shipping For CANADA :$25 and $10 Each Extra item
# Shipping For other Country's : $45 and $10 Each Extra
Shipping Method:
• UPS Ground $10
• UPS 3 Days Air Upgrade Free
• UPS 2 Days Air Upgrade $25
• UPS Next Day Air Upgrade $50
Q:
Do you ship to PO boxes or Military APO/FPO addresses?
A: Yes, we ship to both PO Boxes and Military APO/FPO addresses. Please allow
additional time for orders shipped to these addresses.
Q:
What do you charge for standard shipping an order?
A: All orders shipped to a destination within the United States or its
territories, or to APO or FPO addresses are shipped free of charge.
Q:
When placing an order I get an error message stating that there has been an
authorization failure. What went wrong?
A: Please double check the credit card number and expiration date on your card.
Also, please be aware that we currently accept Visa, MasterCard, Discover, and
American Express for credit card payment.
Q:
Do you do back orders?
A: MensUSA.com does not do back orders. If an item is out of stock we will
notify you as soon as possible and ask if you would like a replacement item. Out
of stock orders will be cancelled unless a replacement item is requested.
Q:
Do you have a catalog?
A: Currently, we have a 'virtual' catalog. All our product is online, we do not
have a physical catalog.
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MensUSA.com.
Q:
How do I know my suits size?
If you are unsure of your Suits or Shirt or Shoe size, you can cilicks Measuring
Info.
Q:
Can I Visit your store?
Our Los Angeles Store located at:
1246 Westwood Blvd.
Los Angeles, CA 90024
Q:
What is your hours?
Mon - Fri: 10:30 a.m. - 7:25 p.m.
Sat: 10 a.m. - 7 p.m.
Sun: 11 a.m. - 6 p.m.
Q:
Can i Buy Wholesale?
Yes, Once you ready to place the order and you have the sizes and colors ready
give us a call.
(Please Press Line 4 and Ask For Leonardo Valentino )
